Help & Support

How can we help?

accounts

We are always interested in expanding our data and getting involved in new projects. To partner with us, just send us an email with your ideas as well as your contact details and we will shortly get back to you.
We take account information security very seriously. All the information we have on our users is only used internally, for the sole purpose of improving our product(s). We would only share your information in instances (which are set out in our privacy policy) such as to comply with a court order or a similar legal process. We will be informed by government that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To view your Payment History, simply go over to your Endole Account Settings page and access the Payment History tab.

explorer

To view more Company Explorer pages, you would need to either subscribe to an Endole Plan or upgrade your current Plan. For more information, visit our Plans page.
There are no limits to the number of filters you can use on the Endole Company Explorer. In short, this means that you are free to use any of the available 30+ filters as much as you need.

general

We do not manually accept advertisements on our website. All our advertisement are automatically provided by Google Adsense. You may advertise via Google to place your ads onto this website.
All of the information shown on Endole are obtained from official records. We do not alter or remove any details provided by the public domain. If you wish to change your details, you must contact Companies House directly. Directors can change their residential address to a service address if they wish. To make this change you must complete and submit Companies House Form CH01. You can also restrict the disclosure of your address. Please visit Companies House: Restrict Disclosure of Address for more information.
You cannot add your company onto Endole manually. We automatically add UK companies which are registered through Companies House. If you haven't already registered for a new company, you can do so using Companies House Registration Service.
Sorry, we do not have any smart phone apps at this time. We hope to develop iPhone, Mobile and Android apps in the future.
Contact information such as phone numbers, email addresses and website details are not always available as they are not required to be submitted to Companies House when registering a company. As a result, we do not have this information to display. Our advice for contacting any company directly is to search the web for their contact details. Alternatively, you can always write to the company at their registered address displayed on our website.
If you wish file a complaint, please do so by contacting us. We consider all complaints seriously and will take the necessary actions to resolve your case.
Companies that have dissolved or are no longer operating will stay on the database for our customers to use for historic reference.

insights

The reason your address or date of birth is displayed on our web site is because your details are registered at Companies House. We are not authorised to make any changes or amend official records. If you hold any appointments with Companies House and wish to change your residential address to a service address, then this can be done by filing a Form CH01. Your date of birth cannot be removed due to the necessity to distinguish between directors. We only display the month and year of the director's birth date.
All the information on our website and database are updated on a weekly basis. However, it may take some time before any newly submitted documents and figures appear on our website. This delay is caused due to the combination of our scheduled update times and the time it takes for the newly submitted documents to be made available to us through Companies House. If you do come across any information on our website that you believe to be incorrect and/or not up-to-date, please let us know by contacting us and we will thoroughly investigate the issue.
All data on our website are accessible as long as the information is publicly available via Companies House.
All data on our website are sourced from official bodies including Companies House and UK Government Data.

plans

A Company Report gives you complete and instant access to all of the comprehensive information we offer for any particular company. This includes Credit Risk, 5 Years Financial Accounts, Directors, Shareholders, Group Structure, and Unlimited Official Documents - it also includes our premium Comprehensive Credit Report.
We take our users' confidentiality very seriously. All purchases on Endole are anonymous, this means that we do not reveal any information about any user using Endole to a third party without the consent of the user or a legal obligation.
We accept all major payment types, including Visa®, MasterCard®, Amex®, Discover® and PayPal®. All payment details are processed externally by the Payment Service Provider (PSP). All the information you submit on this website is secured by the latest TLS technology.
When purchasing a new plan, the current/previous plan is replaced and a new monthly payment will start.

purchases

If you have come across a bug or any technical issues while using our website, please contact us. Our versatile support team will address the issue immediately, and try to fix it as fast as possible.
Rest assured, you can use all of Endole's products without risk. In the very unlikely event that you don't feel the product has offered any benefit, our money back policy entitles you to a full refund of the purchased price.
You can access all of your purchases via your Endole User Dashboard. Once you're on - you should be able to find all of your downloaded Official Company Document(s), purchased Company Reports and any Company Explorer Export with ease. However, if you still can't find what you're looking for or are simply just confused, please contact the Endole Support team.
For each purchase made on Endole, we generate an invoice. You can access your invoices through your Endole Payment History from where you are free to view, download, and print your invoices in .PDF format.

Give us a call

0121 285 6780


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Endole Ltd, 43 Temple Row, Birmingham, B2 5LS

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