Endole is an online platform offering a number of business services and products such as B2B data and business credit reports. We are also an aggregator of corporate data from both public and private sources and maintain a database of over 7 million companies that covers the entire UK.
Endole offers corporate credit checking facilities and platforms to its clients helping them make better financial decisions and minimise business risk. In order for us to provide this service, we are required to collect, process, and store data on companies and their historical conduct. This data comprises of information on a corporate level such as company name, company address, financial accounts, and information on an individual basis such as directors, people of significant control and shareholders.
This sections explains all the different types of personal information Endole collects, processes and stores. They are grouped together as follows:
|Type of personal data
|This comprises of data used to identify you (many of this data will be provided by you) and so includes name, title, age and date of birth.
|This consists of data used to contact you such has your home address, email address and telephone number.
|This data will be provided by you when purchasing our products such as your credit/debit card and bank account details. Endole will not store your full credit/debit card details in its database (this is handled by our payment processor).
|Details about payments to and from Endole and information on products and services you may have purchased and vouchers or coupons you may have used during your purchase.
|Details on the software, devices and technology you used when accessing Endole's platform or website such as your internet protocol (IP) address, browser type and version.
|This consists of data on how you use Endole's website, products and services.
|Details of any permissions, consents or preferences that you give Endole such as how you wish to be contactd or other marketing and communications choices.
Endole does not collect or process any "sensitive personal data" or other "special category data" as defined by GDPR. Examples would include information relating to ethnicity and political or religious beliefs. In addition to this, Endole does not collect or process data relating to any persons under 16 years of age.
This section lists all the ways Endole collects personal data.
From time to time, Endole will collect and store information provided by you, such as:
The personal data you provide may be personally identifiable but do not fall under the sensitive data category as defined by GDPR (see section 4).
Endole may ask for any of the following information:
As you interact with Endole, the platform will automatically collect information about your browser, internet and device, which we use to improve our products and services. Many of this data cannot be used to directly identify you, such as:
In order for Endole to provide business products and services such as corporate credit reports, it is required to collect and aggregate both commercial and personal data from a number of sources. This includes both publicly available sources such as Companies House and outside organisations such as the Registry Trust. Endole may also collect personal data from outside sources for legal reasons such as regulatory obligations.
Endole collects data from a number of external sources, such as:
Your personal data is stored in Endole's data centre located in Kent, in the south-eastern region of England. The data centre has a number of security features in place to protect your personal data such as:
Endole will only store and process your personal data for as long as it has a lawful basis to do so and will make sure your privacy is protected. A few reasons why Endole will store your personal data in particular are:
In some circumstances you can ask us to erase your data. See the "Your rights" (section 11) for more information.
This section explains the lawful basis Endole relies on for each of the different types of personal data. Depending on the specific purpose in which Endole is processing your personal data, it may process your personal data in accordance with more than one lawful basis.
To register you as a new customer and serve you. This includes:
To improve our website, products and services. This includes:
To provide business information and corporate products to customers and clients. This includes:
To offer recommendations and suggestions to you. This includes:
To protect and prevent our business from fraud, financial loss, and debt.
Endole collects business information from third parties (see section 5), which may include personal data, for the purposes of providing business products and services. Endole may share your this data with outside organisations such as service providers and regulators. This section lists the different types of organisations Endole may share your personal data with.
Endole will not disclose or sell your personal data which you have provided to us by means of explicit consent to clients or marketing agencies.
In certain circumstances Endole may share your personal data with third parties situated in countries outside the EEA. When Endole transfers your personal data out of the EEA, it will ensure a similar degree of protection is afforded to it, by ensuring at least one of the following safeguards is implemented:
This section explains your rights on how Endole collects, processes and stores your personal data.
Your rights under data protection laws, in relation to your personal data are:
If you wish to exercise any of your rights mentioned above, please contact Endole (see section 17).
You are within your rights to refuse to give Endole any of your personal data, however this can have negative effects on how we can serve you as a customer, such as:
From time to time, Endole may ask you for personal data that is useful but not required by law or in order to enter into a contract. We will clearly explain to you when it is optional to provide a particular data. The service or product Endole provides to you won't be affected if you choose not to provide any optional personal data.
You can withdraw your consent at any time to the processing of your personal data. Please contact us (see section 17) if you wish to withdraw consent. This will only affect the way we process your personal data where our reason for doing so is that we have your consent. For more information on your rights, please see "Your rights" (section 11).
From time to time, Endole may send you marketing materials about products and services it provides which it believes may be of interest to you. In addition to this, Endole may also send other information in the form of alerts, surveys, newsletters and invitations to events or functions which it believes might be of interest to you or in order to update you with information you have requested.
Endole will communicate this to you in a number of ways including by post, telephone, email or other digital channels. Endole can only use your personal information to send you marketing material if it has either your consent or a legitimate interest. It must not conflict unfairly with your own interests.
If you object to receiving marketing from us at any time, please contact us (see section 17).
Please get in touch with us if you are unhappy with how we have used your personal data. See section 17 below to find out how to contact us.
After getting in touch with us, if you believe we haven't handled your privacy issues appropriately, you may get in touch with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can learn more about your rights and information on how to file a complaint on their website (www.ico.org.uk).
You may also email us directly at helpdesk at endole.co.uk. Please note at this time we do not offer telephone support for enquiries regarding your personal data and privacy concerns.
This section provides answers to the most frequently asked questions regarding your privacy and personal data.What personal data does Endole have about me?I haven't given my consent or permission for Endole to process my personal dataI want Endole to erase all personal data they have about meView all Privacy & GDPR Questions >