Help Centre

How do I make a complaint about my privacy?

Privacy concerns

If you have concerns about the way we process your personal data or any privacy concerns, you may report it to the Information Commissioner's Office.

Information Commissioner's Office

The Information Commissioner's Office (ICO) is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

You can learn more about the ICO by visiting their website:

How to make a complaint

We're sorry to hear that you wish to complain about the way we handled your personal information. Before filing a complaint with the ICO, we encourage you to contact us to discuss your concerns.

If, after contacting us, you wish to continue filing a complaint, below are details on how to do this:

  • You may visit the Make a complaint section on the ICO website.
  • Or start a Live Chat which allows you to have an online conversation with someone at the ICO.
  • Alternatively you may contact the ICO's helpline on 0303 123 1113
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